Policies & Shipping 

Shipping Types

  1. Commercial freight carrier
  2. UPS

Shipping Costs

  1. Free if order is over $1500.
  2. Orders under $1500 will be charged for shipping when order is made.

Lead Times

  1. 2-4 weeks upon order.


  • Carefully inspect all items for visible damages.
  • Carefully count the number of cabinets and make sure they match the proof of delivery.
  • Carefully inspect cabinet sizes.
  • After doing all of the above, sign the proof of delivery.

Missing Items

  • Notify the driver if there are any missing items.
  • We will ship missing items via UPS. 

Damaged Items

  • If there are any damaged or defective items, please take a picture with written details and email to customerservice@kitchencabinetmart.com.
  • A customer service rep will contact you on the shipping and handling procedures.
  • Kitchen Cabinet Mart will replace the item and pay for shipping.

Return of Unwanted Items

  • If the items are still in the box, a re-stocking fee of 25% will be charged.
  • If the items are already assembled, a re-stocking fee of 40% will be charged.
  • The buyer will also pay for the return shipping.


  • Cancellation on orders after 24 hours will incur a $100 fee.


Questions? Need to Contact Us?

We are based in Northern California and ship items across the United States. Should you have any questions, please use this form or call us TOLL FREE at 1-888-4-KIT-CAB (1-888-454-8222), TOLL FREE Fax at 1-866-397-8248.